At Launch Alkhaleej, we are committed to making your experience of purchasing Launch car diagnostic and programming tools easy, comfortable, and secure.
We provide fast and free shipping within Saudi Arabia and ensure careful tracking of every order to guarantee it reaches you as quickly and safely as possible.
🕒 Working Hours & Shipping Schedule
Working Hours: 24 hours a day, 7 days a week.
Order Processing: All orders are prepared and shipped within 24 hours of payment confirmation.
Device Inspection & Updates:
Before shipment, every device is carefully inspected, updated to the latest software, and optionally registered under the customer’s name (upon request) to ensure it is ready to use immediately upon arrival.
Delivery Time:
Estimated delivery time is 2 to 4 business days, depending on the customer’s city and region.
Order Tracking:
Once the shipping company receives your order, you will receive a tracking number (waybill) to follow your shipment status and expected delivery date.
🚛 Free Shipping
Within Saudi Arabia:
Shipping is completely free for all orders above SAR 1,000 (excluding VAT).
A small delivery fee may apply to orders below this amount.
Launch Alkhaleej partners with leading express shipping companies to ensure safe and fast delivery to all regions of the Kingdom.
❌ Order Cancellation & Return Policy (Before Shipping)
Devices that require registration or activation:
Orders for devices that need account registration or email activation cannot be canceled or refunded once the registration or activation process has been completed.
This is because activation permanently links the device to the user and initiates the warranty period.
Devices or tools that do not require registration:
- Before shipping: Customers may cancel their order and receive a full refund without any deductions.
- After shipping: A return request can be submitted, and the refund will be processed after the device is returned and inspected.
🌟 Why Choose Launch Alkhaleej?
✅ Fast & Free Shipping
Free and quick delivery to all Saudi cities for orders above SAR 1,000.
✅ Original High-Quality Products
We offer 100% authentic Launch diagnostic tools, officially approved and guaranteed by the authorized distributor.
✅ Outstanding Customer Service
Our professional support team is available before and after your purchase — via phone, WhatsApp, or email.
✅ Inspection & Warranty Before Delivery
Each device is inspected, updated, and tested to ensure full readiness for immediate use.
✅ Secure Payment Options
We provide reliable and secure online payment methods within Saudi Arabia.
❓ Frequently Asked Questions (FAQ) – Shipping & Delivery
1. What are your working hours?
We operate 24/7, and orders can be placed anytime.
2. When will my order be shipped?
Usually within 24 hours after confirming payment.
3. Can I track my order?
Yes, you will receive a tracking number to follow your shipment and estimated delivery date through the shipping company’s website.
4. How long does delivery take?
Between 2 and 4 business days, depending on your location.
5. Is shipping free?
Yes, for all orders above SAR 1,000 (excluding VAT).
A small delivery fee applies for smaller orders.
6. Which shipping companies do you work with?
We cooperate with trusted express couriers to deliver all orders quickly and safely across the Kingdom.
7. What is your cancellation policy?
- Devices requiring registration cannot be returned once activated.
- Other products can be canceled before shipping for a full refund.
- After shipping, return requests are accepted with a deduction for shipping costs.
8. Why should I choose Launch Alkhaleej?
Because we offer fast delivery, genuine products, expert support, and real authorized warranties.
9. How can I get more information?
Visit our website: https://launch-ksa.com/
10. How can I contact customer service?
📞 By phone or WhatsApp: [Click here]
Call Us : Click here
