Welcome to Launch Gulf (https://launch-ksa.com), the official authorized platform for selling automotive diagnostic and programming tools from Launch within the Kingdom of Saudi Arabia.

This page explains how we collect, use, and protect your personal information while browsing our website or using our services.
By using our website, you agree to this Privacy Policy in full — please read it carefully.

1. Information Collection and Usage

At Launch Gulf, we collect certain personal and non-personal data to improve user experience and ensure safe, high-quality service.

🔹 Information We Collect:

Personal Information:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address (city, postal code, country)

Usage Data:

  • IP address
  • Browser type and device information
  • Pages visited and browsing duration
  • Date and time of visit

Cookies:
We use cookies to enhance usability, improve website performance, and analyze browsing behavior to develop better services.
You can disable cookies in your browser settings, but doing so may affect some website functions.

2. Use of Information

We use the collected information for the following purposes:

  • To enhance website performance and user experience.
  • To process orders and confirm purchases.
  • To communicate with customers regarding orders, offers, or technical support.
  • To protect the website against fraud or unauthorized access.
  • To send promotional information if the user subscribes to our newsletter.

3. Data Protection

At Launch Gulf, we are committed to keeping your personal data confidential and protected from unauthorized access, use, or disclosure.
We use advanced SSL encryption protocols to secure data during transmission.

However, please note that no method of data transmission over the Internet is 100% secure. We continuously strive to adopt the best technologies available to safeguard your information.

4. Information Sharing

We may share your personal information only with:

  • Shipping and delivery companies to process and deliver your orders.
  • Secure payment providers (such as Tabby, Tamara, or Tap) to complete payment transactions safely.
  • Legal authorities, if required by law.

We do not sell, rent, or exchange your personal data with any third party for marketing purposes.

5. Data Transfer

Some information may be transferred to servers or service providers outside Saudi Arabia if necessary to deliver certain services.
In such cases, we ensure that all data transfers comply with Saudi data protection and privacy standards.

6. Children’s Privacy

Launch Gulf does not target or intentionally collect information from individuals under 18 years old.
If we discover that we have unintentionally collected data from minors without parental consent, it will be deleted immediately.

7. Purchases and Online Payment Information

When you make a purchase on our website, we collect billing and shipping details to confirm and deliver your order.

Collected data includes:

  • Full name
  • Shipping and billing address
  • Phone number
  • Email address
  • Payment details (Note: we do not store credit or debit card information on our servers)

This data is used solely to complete your order and ensure a secure transaction.

8. Data Retention

We retain customer information only as long as necessary to provide services or as required by applicable regulations.
After the retention period, the data is deleted or anonymized to prevent any misuse.

9. User Rights

You have the right to:

  • Access your personal information.
  • Request correction or deletion of your data.
  • Withdraw consent to receive promotional messages at any time.
  • Contact us for any inquiries regarding data usage.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect technical or legal developments.
All updates will be posted on this page with a revised effective date at the top.
We encourage you to visit this page regularly to stay informed of any changes.

📞 Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us: